The Power of Diversity

What it is:

  • We are thoughtful to be inclusive in our business processes, including hiring and supplier selection

  • We give a chance to those that might not otherwise get a chance

  • Diversity promotes excellence - it challenges the status quo to produce the best outcome

  • A belief we are a better organization with a diverse group of employees, suppliers, and stakeholders

  • We believe a deep commitment to diversity drives ideas, builds careers and spurs innovation

  • We will meet people who aspire to our values where they are (realizing we come from diverse places and therefore have diverse experiences) and support them in their individual growth and empowerment

  • It is leveraging, respecting, and welcoming those differences to create a work place where everyone is valued and has a voice

What it is not:

  • A belief in quotas

  • An acceptance of lower quality

  • An acceptance in violations of our values or culture

A Better Customer Experience

What it is:

  • We aspire to have our customers prefer working with us because of how we work with them

  • We are in alignment with their goals, expectations and concerns to ensure we are their trusted partner

  • Proactive leadership is at the core of this value

What it is not:

  • Competing just on price

  • The customer is always right

  • Do whatever the customer says

  • Be abused by the customer

Respect For The Individual

What it is:

  • We respect the individual in all our actions. Their dignity, safety, and well-being are paramount

  • We treat everyone with intrinsic worth

  • We believe that everyone has a voice to be heard

  • We challenge each other in healthy ways

What it is not:

  • Employees can do whatever they want

  • Acceptance of poor performance

  • Acceptance of violations of our values or culture

The Empowered Individual

What it is:

  • We create an environment for our people to make decisions to improve their work, direct their career and benefit our customers and company

  • We inspire and enable people to achieve high expectations, standards, and challenging goals

  • We are honest with people about their performance

  • We provide the tools and resources for an employee to be successful

  • We believe that leadership is shown at all levels; it is not based on titles

  • We accept personal accountability to meet our business needs, improve our systems and help others improve their effectiveness

  • We value creative and innovative thinking

Delivering Positive Results

What it is:

  • We perform as individuals, as teams and as a company

  • We set goals and expect to achieve them

  • We are focused on long-term and sustained growth and value creation

  • We learn from both our successes and our failures

  • We are committed to achieving positive outcomes for our employees, customers and community

  • We have a healthy dissatisfaction with the status quo

  • We are accountable

  • We exist to not only make a fair profit, but to enrich our employee’s lives, build sustainable minority owned business model, and make a difference in the communities we serve.

What it is not:

  • We only care about money

  • We only care about ourselves

  • We only care about the short term